Welcome to Talbots! We are excited to have you on our platform and want your experience to be enjoyable. Please take a moment to review these Conditions of Use, which outline the rules for using our site and services.
By accessing Talbots, you agree to comply with and be bound by these Conditions. If you do not agree, you may not use our site or services. These Conditions apply to all visits, transactions, and dealings with Talbots.
We may need to change these Conditions occasionally to accurately reflect our services and legal obligations. Unless stated otherwise, any changes take effect immediately when posted on our site. By continuing to use Talbots after changes are posted, you agree to accept the new Conditions.
If you have any questions about these Conditions, don’t hesitate to contact us.
To access certain features, you may need to register and create a Talbots account. By completing registration, you agree to provide accurate and complete information and to update your details to maintain accuracy.
You are solely responsible for account security and activity. Do not reveal your password or credentials to others. If you suspect unauthorized access, inform us immediately so we can take action.
We recommend logging out after using a shared device. We are not liable for losses caused by unauthorized account access.
Accounts may not be transferred or sold without our written consent. If you wish to delete your account, please contact us and we will guide you through the process.
Ordering Products & Services
We work diligently to ensure product descriptions, pricing, images, and other information on Talbots is accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies without notice.
Product availability may change without notice. We cannot guarantee availability of any product. If a product becomes unavailable after you place an order, we will contact you to arrange an acceptable replacement or refund.
By placing an order, you represent that you are at least 18 years old and legally capable of entering into binding contracts. All transactions require a valid payment method at time of checkout. You authorize us to charge your chosen payment method to complete transactions.
Please review order confirmations carefully to ensure pricing, items, and details are correct. Contact us immediately if there are any issues. Once received, please inspect deliveries promptly to ensure satisfactory condition and notify us of any damage or discrepancies.
Taxes and shipping costs may apply depending on your location. You agree to pay any taxes, customs duties, import fees, and other charges related to transactions on Talbots. Check the site for current shipping options and prices. Delivery timeframes are estimates only and delays may occur. We are not liable for shipping carrier errors or failure to meet estimates.
All transactions through Talbots are deemed to take place in the United States regardless of customer location. These Conditions and transactions are governed by the laws of the State of Massachusetts without regard to conflict of law principles. If any provisions are deemed invalid or unenforceable by law, the remaining provisions will still apply.
For questions about orders, shipping, or returns, please contact us.
Pricing & Payments
Product pricing may fluctuate over time based on market conditions, demand, sales, and other factors. We reserve the right to change pricing for any product at any time without notice. Posted pricing at time of checkout is final for that transaction, provided there are no subsequent changes to your order details.
We accept major credit and debit cards, plus additional payment options may be available. Be sure to select your preferred payment method during checkout. Your authorization of payment constitutes agreement to pay posted amounts. You represent that you are permitted to use any submitted payment method.
Promotional credits, coupons, and other discounts have certain restrictions and expiration dates. Applicable restrictions are displayed during checkout. Discounts generally may not be applied retroactively for orders already placed nor combined with other offer unless expressly stated otherwise.
Returns & Refunds
If you are unsatisfied with a product for any reason, you may return it for a full refund within 30 days of receipt provided it is unused, undamaged, unwashed, and in original packaging. Please complete this return form and follow the process described. You will be responsible for return shipping fees.
Once received and inspected, we will process returns for refund generally within 10 business days. Refunds are made to the original payment method used at time of purchase. Please note that customized, engraved, specially-ordered, or made-to-order products are generally non-refundable.
Intellectual Property Rights
Content provided on Talbots, including text, graphics, logos, names, products, images, and other materials, is our exclusive property and protected by copyright and trademark law. You may access, download, and print content from Talbots only for personal and non-commercial uses. Any commercial redistribution or reproduction is strictly prohibited without explicit written permission from us.
When submitting content, suggestions, or feedback to Talbots, including reviews and comments, you grant us a perpetual, irrevocable, worldwide license to fully utilize that material in anyway we see fit without payment, attribution, or additional consent. Do not submit confidential information to us.
If you believe your intellectual property rights are violated by content on Talbots, please contact us immediately with details of the alleged infringement. We respect others’ IP rights and respond promptly to valid complaints.
User Content & Conduct
You may have opportunities to post public content on Talbots through reviews, comments, forums, submissions, user profiles, or other avenues. You are solely responsible for any content you make public via Talbots.
Do not disclose sensitive personal, health, or financial information about yourself or others through public postings. Avoid making statements that are misleading, defamatory, threatening, offensive, or illegal. Do not post content owned by others without proper authorization.
We reserve the right to moderate or remove public postings on Talbots for any reason in our sole discretion. However, we are not obligated to screen or monitor content and do not guarantee its accuracy, integrity, or quality.
We expect users to treat our staff and each other with courtesy and respect while using Talbots. Do not engage in harassment, discrimination, impersonation, bullying, spamming, or threatening behavior. If you observe misbehavior by other users, please report it rather than engaging directly.
Service Changes & Limitations
We are constantly evolving our site and services to improve your experience. This means we may add, change, or remove site functionality and alter product offerings at any time without notice. We may also limit certain features and products to registered members.
While we aim for continuous availability, temporary service disruptions, suspensions, or changes may occur during maintenance, updates, outages, or for other operational requirements. We are not liable for any interruptions or lack of availability. If Talbots is unavailable for an extended period, we will post updates and timeframes on our social media pages as able.
We reserve the broad right to deny services, terminate accounts, remove content, or prohibit access to any individual for any reason without explanation. However, we generally provide warnings and chances to correct violations before account suspensions unless behavior is illegal, extremely offensive, or harmful to others.
Disclaimers & Limitation of Liability
Talbots provides products and services on an “as is” basis without warranties except where expressly stated otherwise. We make no guarantees products or services will meet your specific requirements or expectations.
To the fullest extent permitted by law, Talbots disclaims any liability for direct, indirect, consequential, special, exemplary, or other damages related to use of our site or services. This limitation includes damages for loss of profits, revenue, content, or service interruptions arising from use of Talbots and applies even in cases where the possibility of such damages is disclosed to Talbots in advance.
Certain state laws do not allow limitations on implied warranties or exclusion of certain damages, meaning parts of above limitations may not apply to you. Check your state laws for any variations on above disclaimers applying to consumers.
You agree to fully indemnify, defend, and hold harmless Talbots and our parents, subsidiaries, vendors, affiliates, officers, directors, agents, and personnel from any claims, costs, losses, damages, liability, or expenses arising out of your use of Talbots, violation of Conditions, violation of laws, or violation of rights of another party.
Privacy & Security
Thank you again for being part of the Talbots community! If you have any questions or feedback about these Conditions or using our platform generally, we want to hear from you. Please contact us at your convenience.